Single Sign-On Explanation¶

Single Sign-On (SSO) makes using all three applications simple and secure. Log in once, and access everything you need without entering passwords repeatedly.

What is Single Sign-On?¶

Simple Definition¶

Single Sign-On means you use one login to access all three applications: - Sagacity (data processing) - Bridge (data connection) - Lift (dashboards and management)

How It Works¶

Log in once: Enter your username and password one time
Access everything: Move between applications without logging in again
Stay secure: Your session remains protected across all applications
Log out once: When you're done, one logout secures everything

Benefits for You¶

Convenience¶

Fewer passwords: Remember just one set of login credentials
Faster access: No delays switching between applications
Seamless experience: Move between tools without interruption

Better Security¶

Stronger passwords: Focus on one strong password instead of many weak ones
Centralized control: Administrators can manage access from one place
Automatic logout: When your session expires, you're logged out of everything

Time Savings¶

No repeated logins: Start working immediately
Less password recovery: Fewer forgotten password situations
Streamlined workflow: Focus on your work, not login screens

How to Use Single Sign-On¶

First Time Setup¶

Receive credentials: Your administrator provides your login information
Choose strong password: Create a secure password you'll remember
Test access: Try logging into each application to confirm everything works

Daily Use¶

Log in once: Start your day by logging into any of the three applications
Switch freely: Click between Sagacity, Bridge, and Lift without additional logins
Work normally: Use all features as if they were one application
Log out once: End your session by logging out of any application

Switching Applications¶

Direct links: Click links that take you between applications
Browser tabs: Open multiple applications in different browser tabs
Bookmarks: Save shortcuts to frequently used features

Security Features¶

Session Management¶

Automatic timeout: Sessions end after a period of inactivity
Secure connections: All login information is encrypted
Activity monitoring: System tracks access for security purposes

Access Control¶

Role-based permissions: See only what you're authorized to access
Application-specific access: Different permissions in each application
Audit trails: Complete record of who accessed what and when

Password Protection¶

Strong requirements: Passwords must meet security standards
Regular updates: System reminds you to update passwords periodically
Recovery options: Safe methods to reset forgotten passwords

Troubleshooting Common Issues¶

Can't log in to any application: - Check your username and password - Contact your administrator - Try resetting your password

Can log into one app but not others: - Try logging out and back in - Clear your browser cache - Contact support for assistance

Session Issues¶

Logged out unexpectedly: - This is normal after periods of inactivity - Simply log back in to continue - Your work is automatically saved

Applications asking for login separately: - Clear your browser cookies - Make sure you're using supported browsers - Contact IT support if problems persist

Best Practices¶

Password Management¶

Use a strong password: Mix of letters, numbers, and symbols
Don't share credentials: Keep your login information private
Update regularly: Change password when prompted or if compromised

Browser Settings¶

Enable cookies: Required for single sign-on to work properly
Use supported browsers: Chrome, Firefox, Safari, or Edge
Keep browsers updated: Latest versions have better security

Security Habits¶

Log out when done: Especially on shared computers
Lock your screen: When stepping away from your desk
Report issues: Contact support if anything seems wrong

Support and Help¶

Getting Help¶

Password reset: Use the "Forgot Password" link on login screens
Technical issues: Contact your IT support team
Access questions: Reach out to your system administrator

Training Resources¶

User guides: Available for each application
Video tutorials: Step-by-step instructions for common tasks
Help documentation: Comprehensive guides for all features

Contact Information¶

IT Support: Available for technical issues
System Administrator: For access and permission questions
Application Support: For feature-specific help

Summary¶

Single Sign-On makes your work life easier and more secure. One login gives you access to all three applications, letting you focus on your tasks instead of managing passwords. The system is designed to be simple for you while maintaining the highest security standards.